Coverage is provided through Aetna with Integrity Health. Four medical plan options (PPO-A, PPO-B, TRS EHP, TRS GSP).
PPO-A, PPO-B and TRS EHP Provider Network - Choice POS II (Open Access)
TRS GSP Provider Network - Savings Plus of NJ Choice POS II
To request an ID card, you can create a member login at www.aetna.com or contact the Members Services number below.
Contact Information
1. Call Aetna Member Services at 1-855-736-9533.
2. If you have called the Member Services number and are not satisfied, call or email Michelle Grossguth at
732-505-0213, ext. 120, michelle@integrityhealth.com or fax her at 732-832-2889 with the following information:
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Your name and phone number
- Date of service
Name of the provider
- Your issue, concern, or question
- Claim and check number if appropriate. (If your question was about a check and you were told one has been issued, ask for the claim and check number.)
3. If you have a concern or question about a provider, email Michelle Grossguth at michelle@integrityhealth.com or fax her at 732-832-2889 with the provider’s information.
4. If you ever receive a collection notice, fax it immediately to Michelle Grossguth at 732-832-2889.
5. In order to protect member interests, Integrity Health employs the services of ELAP, an audit and review company to examine provider bills which may exceed acceptable standards. If you receive a letter from ELAP, call the number listed as requested.